Available courses

Health and Wellbeing in the Retail Environment

Wellbeing is an essential part of creating a safe and healthy workplace.  This course looks at how managers and team members can support themselves and assist each other in a retail workplace.

It covers the following topics:

  • What does wellbeing mean?
  • Caring for your own wellbeing
  • Supporting your team
  • Supporting customers
  • Managing returning to work after COVID-19
  • Where to get help

It also includes a quick reference guide for you to print and use.

Teacher: Wayne Nosenzo

Return to Retail (COVID-19)

This course is designed to prepare workers for the challenges of working in retail with the ongoing risk of COVID-19. It covers the following topics:

  1. General WHS Responsibilities
  2. Additional precautions we need to take
  3. How to identify and assess additional risks in the workplace
  4. How to follow workplace procedures

It also includes an acknowledgement that you will follow the general procedures outlined in the course and the specific procedures set out by your employer.

Enrolment - Program 101 copy 1

This is a simple tool for Students.  Here they can provide enrolment information and upload supporting evidence.

Teacher: Ginny Morris

Enrolment - Program 102

This is a simple tool for Students.  Here they can provide enrolment information and upload supporting evidence.

Teacher: Ginny Morris

SIRXIND003 Organise personal work requirements

SIRXIND003 Organise personal work requirements

This unit describes the performance outcomes, skills and knowledge required to organise and prioritise individual work requirements. It requires the ability to identify tasks for completion, complete tasks according to workplace requirements and respond to changes in personal work requirements.

This unit applies to all retail sectors and business sizes from large format stores to small independents. It applies to frontline personnel who have limited autonomy and work under close supervision and guidance of others in frontline operational roles.

No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.


SIRXIND002 Organise & maintain the store environment

SIRXIND002 Organise and maintain the store environment

This unit describes the performance outcomes, skills and knowledge required to organise, clean and maintain the work environment to ensure optimal workplace appearance and safety.

It applies to individuals working in frontline operational roles in a diverse range of industry sectors and business contexts. They operate with some independence under general supervision and guidance from others, and within established organisational policies and procedures.


Teacher: Ginny Morris

SIRXWHS002 Contribute to Workplace Health and Safety

This unit describes the performance outcomes, skills and knowledge required to follow organisational policies and procedures for safe work practice.

This unit applies to individuals working at all levels in a diverse range of industry sectors and business contexts.

The unit incorporates the requirement for all employees under state and territory Work Health and Safety (WHS) legislation, to participate in the management of their own health and safety, that of their colleagues and anyone else in the workplace.


Teacher: Ginny Morris